Omnichannel Messaging Tray

Real-time
Conversations.

Aapke customers ke WhatsApp messages ab ek hi window mein. Genius Live Chat Hub aapko deta hai ek centralized dashboard jahan se aapka poora staff leads se real-time baat kar sakta hai, bina WhatsApp Web ke chakkar mein pade.

Low Latency Engine
Deepak Saini
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Management Logic

Control the Conversation.

Smart Agent Assignment

Specific chats ko specific staff members ko assign karein. Productivity track karein aur customer experience sudharein.

Unread Message Badges

Koi bhi message miss nahi hoga. Real-time unread badges aapko alerts dete rahenge jab tak aap reply nahi karte.

Omnichannel Sync

Dashboard, Mobile App, aur Meta Manager ke beech 100% sync. Jahan se chahein wahan se reply karein.

Admin
Supervision.

Admin ke roop mein aap har staff member ki chat ko live monitor kar sakte hain. Check karein ki customers se kya baat ho rahi hai aur response time kitna hai.

  • Real-time Chat Monitoring
  • Response Time Analytics
  • Full Message Logs Export
Support Excellence

~45 Sec

Avg. First Response

99.1%

Chat Satisfaction

Start Messaging
Like a Pro.

No Technical Setup Needed • Instant Team Sync